Terms of Service

Please read before creating an account!

[Last updated July 7, 2011 ]


1. Terms of Agreement

THIS DESCRIBES THE TERMS AND CONDITIONS ON WHICH Intense Enterprises (IntenseRO) ALLOWS YOU TO PLAY IN ITS SERVER, "INTENSE RAGNAROK ONLINE," CONDITIONED ON YOUR AGREEMENT TO ALL OF THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT AND YOUR COMPLIANCE WITH THE POSTED RULES OF CONDUCT. BEFORE PROCEEDING TO PLAY THIS GAME, PLEASE READ THE TERMS OF SERVICE AND CHECK THE "AGREE" BOX IF YOU ACCEPT THE TERMS. BY CLICKING ON THE "I AGREE" BUTTON, INSTALLING, COPYING, OR OTHERWISE USING THE GAME, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, PLEASE CLICK ON THE "I DO NOT AGREE"BUTTON AND PROMPTLY LEAVE THIS PAGE AND DO NOT USE OR ACCESS OUR SITES NOR THE GAME.

2. DESCRIPTION OF SERVICE

IntenseRO offers a free-to-play version of Ragnarok Online, which is an online fantasy, role-playing game service accessible through the internet at "intense-ro.net". IntenseRO reserves the right to change the URL address of the Web Site at any time and from time to time. To use the Service, you will need to install software which IntenseRO makes available from the Web Site for Direct Download. Anyone desiring to use the Service is required to establish an account with IntenseRO. IntenseRO does not provide Internet access, and you are responsible for all fees associated with your Internet connection. The Web Site is an active part of the Service and any use of the website is governed by the same Terms of Agreement and Rules of Conduct.

3. USER'S OBLIGATIONS AND RESPONSIBILITIES

In order to use the Service, you are required to complete, a registration form containing your first and last name, nationality, address, e-mail address, a username and a password. In consideration of the use of the Service, you agree to provide true, accurate, current and complete information about yourself as submitted in any registration form on the Service and to maintain up-to-date information which is true, accurate, current and complete at all times by making changes, additions or deletions to your User profile, as required. If any information provided is not true, accurate, current or complete, or IntenseRO has reasonable grounds to suspect that the information is untrue, inaccurate, not current or complete, then IntenseRO shall have the right to suspend or terminate your right to use the Service and refuse to provide any current or future Service to you. You acknowledge that IntenseRO reserves the right to refuse to grant you a user name that is already in use, may be illegal, may be protected by trade-mark or other proprietary interest, is obscene or profane or otherwise determined by IntenseRO, in its sole discretion, to be inappropriate. You agree to be responsible for all acts and omissions that occur in connection with your password. You agree to keep your password confidential and to notify IntenseRO if you believe that the security of your password has been compromised. You acknowledge that IntenseRO does not protect you from the unauthorized use of your password.

(a) Account. By agreeing to the User Agreement you agree that you do not own the account you use to access the service, the characters IntenseRO stores on IntenseRO servers, the items stored on these servers, or any other data which the servers and accounts are comprised of. The account you create is needed to log in to the service.

(b) Character Name. In order to use the service, you must create a character and choose a name for your character to identify your character to other Members. You may not select as your Character Name the name of another person, or a name which violates any third party's trademark right, copyright, or other proprietary right, or which may mislead other Members to believe you to be a Staff member of IntenseRO, or which the IntenseRO Staff members deems at its sole discretion to be vulgar or otherwise offensive. IntenseRO reserves the right to delete, or alter any vulgar or otherwise offensive Character Name.

(c) Passwords. At the time your Account is opened, you must select a password. You are responsible for maintaining the confidentiality of your password and you are responsible for any harm resulting from your disclosure or allowing the disclosure of your password or from use by any person of your password to gain access to your Account and Account ID. At no time should you respond to an online request for a password. Our Staff members will never ask for your password offline or online, except that you will be required to enter your password as part of the log-on process.

(d) Former Members. Members whose Accounts have been terminated by IntenseRO may not access the Service in any manner or for any reason, including through any other Account, without the express written permission of IntenseRO. Accounts that are inactive for six (6) months and more can be deleted for inactivity.

(e) Related Accounts. If IntenseRO terminates an Account, IntenseRO may terminate any other Accounts that share the same member name, phone number, email address, or Internet Protocol address terminated Account.

4. TERMINATION

Either you or IntenseRO may terminate your Account at any time without further obligation to the other. Further, IntenseRO reserves the right to terminate the Service at any time without further obligation to you. if the service or your account is terminated or cancelled at any time for any reason, you agree to the following:

(1) you will not be entitled to any refund if you have donated prior to termination;

(2) you will lose any characters developed or items accumulated and you will not have the right to transfer, sell or assign any characters or items to anyone else;

(3) you may not access the service in any manner or for any reason, including via any other account. in the event that an account is terminated, IntenseRO may terminate any and all other accounts that share the member name, phone number, email address, internet protocol address or credit card number with the terminated account;

(4) we may terminate this Agreement immediately and without notice if you breach this Agreement or willfully infringed any third party intellectual property rights, or if we are unable to verify or authenticate any information you provide to us, or upon game play, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the spirit of Ragnarok Online as described in the Rules of Conduct. If we terminate this Agreement under any circumstances, you will lose access to your Account.

5. INTELLECTUAL PROPERTY

Including but not limited to, all communication features of IntenseRO contains copyrighted material, trademarks and other proprietary information including, but not limited to, any titles, text, software, photographs, video, graphics, computer code, themes, objects, characters, character names, stories, dialog, catch phrases, locations, concepts, artwork, character inventories, structural or landscape designs, animations, sounds, musical compositions, audio-visual effects, storylines, character likenesses, methods of operation, moral rights, any related documentation, and "applets" incorporated into the Game and the entire contents of IntenseRO and each area contained therein are copyrighted as a collective work and exclusievly owned and licensed by IntenseRO and protected by the international copyright treaties. All rights are reserved.

Failure to comply with the restrictions and limitations shall result in immediate, automatic termination of the Account.

6. PRIVACY

The personal information you provide us during registration is used for our internal purposes only. We use the information we collect to learn what you like and to improve the Service. Except as otherwise expressly permitted by this Agreement or as otherwise authorized by you, we will not give any of your personal information to any third party without your express approval. We do not guarantee the security of any of your private transmissions against unauthorized or unlawful interception or access by third parties. If you request any technical support, you consent to our remote accessing and review of the computer you load the Software onto for purposes of support and debugging. You agree that we may communicate with you via email and any similar technology for any purpose relating to the Service, the Software and any services or software which may in the future be provided by us or on our behalf.

7. DISCLAIMER OF WARRANTIES

INTENSERO MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE MAKE NO WARRANTY THAT DEFECTS IN ITS SOFTWARE WILL BE CORRECTED OR THAT THE WEBSITE OR SERVER THAT MAKES IT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU UNDERSTAND AND AGREE THAT ANY OF THE MATERIAL AND/OR OTHER DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF SERVICE IS DONE AT

8. UNACCEPTABLE CONDUCT

Subject to the Terms of Agreements herein, User may not engage in any conduct or communication while using the Services which restricts or inhibits any other User from using or enjoying the Services. IntenseRO reserves the right to terminate the User's usership if it determines, in its sole discretion, which the User has engaged in unacceptable conduct. The list of prohibited conduct set forth in Subsections below provides examples of unacceptable conduct, which list is not exhaustive, and IntenseRO reserves the right, but not the responsibility, to restrict conduct which IntenseRO deems, in its sole discretion, to be harmful to individual users, damaging to the Services, or in violation of IntenseRO's or any third party's rights. IntenseRO may prohibit or delete conduct, communication or content transmitted on IntenseRO services that are deemed to be in violation of applicable laws or is harmful to other users, the IntenseRO service community or the rights of IntenseRO in general.

YOU MAY NOT USE THE SERVICES TO:

A) Use of illegal automated programs, Scripts, and Computers.The use of any illegal automated program (Ex. 3rd party bot) or system, devices, computers, or scripts on Intense Ragnarok Online is strictly prohibited and may result in the termination of Service. This is grounds for a partial/full account banning (which may extend to all the other accounts associated with the violator and whose duration can either be temporary/permanent), and may warrant a temporary/permanent IP Address Block as well. IntenseRO may terminate and permanently disqualify any users who, in its sole discretion, determines as being in violation of these Terms of Service. All decisions by the Administrator of IntenseRO are final.

B) Harass, threaten or embarrass another User of the Services or to cause distress, unwanted attention or discomfort of such User, or any other person or entity. IntenseRO does not condone harassment in any form and may suspend or terminate the account of any User who harasses others. Personal attacks, such as those based on a person's race, national origin, ethnicity, religion, gender, lifestyle choice, disablement or other such affiliation, are strictly prohibited.

C) Post or transmit sexually explicit images, or point or reference to such images. IntenseRO prohibits the transfer or posting of sexually explicit images or other content deemed offensive.

D) Transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable content. If User engages in vulgar or abusive language online, even if masked by symbols or other characters, or engages in other impermissible behavior, the User may receive a warning, or be temporarily or permanently excluded from one or more games, bulletin boards, chat areas, or the User's usership may be terminated immediately and the User may be subject to civil liability and/or prosecution by law enforcement authorities.

E) Scroll or carry out any action with a similar disruptive effect. "Scrolling" is defined as repeatedly causing the screen to roll faster than Users are able to type onto it.

F) Impersonate any person, including, but not limited to, IntenseRO's employees, monitors or hosts. User shall not hold him or her out or portray himself or herself as a IntenseRO staff user or employee while engaging in all forms of online communication, including, but not limited to, user names, user profiles, voice, text or graphic chat, message postings or any form of communication on line. Impersonation of IntenseRO staff shall be grounds for immediate account termination.

G) Engage in "disruptive behavior" in chat areas, game areas, bulletin boards, or any other area of the Services. Disruptive behavior shall be deemed to include, but will not be limited to, conduct which purposefully interferes with the normal flow of dialogue in a Service area. Disruptive behavior shall also include, but not be limited to, commercial postings, solicitations and advertisements.

H) Post or transmit chain letters or pyramid marketing schemes. This type of material places an unnecessary load on the Services and is considered a nuisance by many users. Certain types of chain letters and pyramid schemes are also illegal. Such prohibited conduct includes, but is not limited to, the transmission of letters or messages which offer a product or service and which are based on the structure of a chain letter.

I) Posting or transmitting unsolicited advertising, promotional materials, or other forms of solicitation. Advertising another Server also falls under this category, and

J) Modify any files that IntenseRO does not specifically authorize User to modify. Use of material, which is subject to the rights of any person or entity without the express permission of such rights holder, is prohibited, and will result in the termination of the User's usership and possible civil and/or criminal liability.

9. Interruption of Service

A) IntenseRO reserves the right to interrupt the Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance.

B) You acknowledge that the Service may be interrupted for reasons beyond the control of IntenseRO, and IntenseRO cannot guarantee that you will be able to access the Service or your Account whenever you may wish to do so. IntenseRO shall not be liable for any interruption of the Service, delay or failure to perform resulting from any causes beyond its reasonable control.

10. General

Section titles in the Terms of Agreement are for convenience only and have no legal or contractual effect or significance.

It is the express wish of the parties that the Terms of Agreement and all related documents have been drawn up in English.

11. Violations

Please report any violations of the Terms of Agreement to our forums www.boards.intense-ro.net or by contacting a Staff in-game using @request.

I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF AGREEMENT AND AGREE TO BE BOUND BY ALL OF ITS TERMS.